Patient Access: watch a our introductory video

With Patient Access, you can order repeat medications, view, book and cancel appointments at your GP surgery from home, work or on the move — wherever you can connect to the internet.

You may also be able to apply to see other information, including test results, in your online medical record too.

A Patient Access information leaflet, I.D checklist and registration form will be available from your GP surgery, if they use Patient Access.

You can edit Log on or register for Patient Access at: https://www.patientaccess.com

Find out more about it by watching the video on the right and scroll further down this page to watch our video guides on how to register for and use Patient Access.

You can also view all our video guides on YouTube – click here.

What is Patient Access and what can it do for me?

Patient Access: watch a our video guides

You can Log on or register for Patient Access at: https://www.patientaccess.com

You can also download the Patient Access App for your smartphone or tablet via Google Play for Android or the App store for Apple devices.

Find out more about how to register for and use Patient Access by watching the video guides on the right.

PLEASE NOTE: Some GP surgeries that do use Patient Access may have not yet set up all of its features, please contact your GP surgery for more details.

You can also view all our video guides on YouTube – click here.

1 How to register for Patient Access

2 How to sign in

3 How to link a GP practice

4 How to book GP appointments

5 How to request a repeat prescription

6 How to nominate a pharmacy

7 How to nominate a pharmacy using a smartphone

8 How to book non GP appointments

9 Forgotten email or user ID help

10 Forgotten password – Step by step user guide

11 How to share your medical record