How to use this site

All our e-learning resource pages have been made open and free to use without the need to register.

 

Please click on one of the links below to find out how to browse through them and find those most useful to you.

 
Still not sure? We have fantastic volunteer Digital ‘trainers’ who donate their time to helping local people with their digital queries. To register your interest, please click here to contact us.

You can access the online e-learning resources in two main ways:

  1. Click on the big search bar in the middle of the home page

2. Go to the green button at the top right hand side of the website and click ‘Free open courses which looks like this:

Either route will take you to a page that looks similar to this:



From here you can filter by location (Torbay, Plymouth, Exeter or wider Devon) or by category. Here are the main categories of learning resources we have available:

  1. General Online Advice 
    (including emails, internet and online safety)
  2. GP Services  
    (including Online appointments, prescriptions and eConsult)
  3. Hospital Services 
    (including video consultations, e-referrals & live waiting times)
  4. Mental Health Services 
    (including Depression & Anxiety and COVID-19 advice)
  5. Other NHS Services 
    (including the NHS App, NHS Quicker and NHS 111 online)
  6. Other Useful Resources 
    (links to other helpful online healthcare resources)
  7. Providing Feedback 
    (including how to complain about a local healthcare service online

Select any of these and it will take you to the main category page, the bottom of which should look like this:



Clicking ‘Expand All’ shows you all the available e-learning resources in this category. Selecting any of these resources or lessons will take you to a page of information about it. There will usually be a video at the top of the page, followed by a step by step guide on how to use that online healthcare service:




Once you have learned more about that service, you can go back to the main category page or move between lessons using the buttons at the bottom of the page:

Not only does this website help you learn useful new skills and how to access local health and social care services quickly online, completion of any module section can give you the title “Digital Health Devon Champion’ and an accompanying certificate. Please Click here for more information on that.

To become a Digital Health Devon Champion and receive course completion certificates, you need to log in or register before taking a module. You can then ‘Mark Complete’ each lesson and at the end of each module section will be asked to complete a short multiple choice survey before receiving your printable certificate.

The videos below show exactly how you can do this.

Registration

  1. The first thing you need to do to become a ‘Digital Health Champion’ is ‘Register’.
  2. To do this, click the ‘Register’ text at the top Right Hand side of the website, which looks like this:

 

3. You will now be able to enter your details in the Register form on the RH side and enter your: 

 

  • Username
  • Email address
  • A secure Password
  • Confirm Password
  • First half of Postcode
  • Age

4. When you have successfully registered, a message will appear to confirm your registration. Then use the ‘Login’ menu on the left hand side to login with the username/email you have chosen and your password.

Handy Tip:

If you click the remember me box, the website will retain your details and you can access the courses without having to login again. If you forget your password at anytime, you can reset it here too on the login page.

 

 

My courses

 
 

5. Following a successful login to the system, you will now be able to access the courses for Digital Health Devon.

Click on the course that you want to do, and start with the first topic.

 

6. When you have read the items, click the ‘Mark as complete button’. This will enable you to take the next stage of the course.

7. At the end of the Internet access and email course, you will be provided with a ‘Quiz’. This will test your knowledge on what you have learned, simply go through the quiz questions on the screen and submit your answer.

8. Once you have finished the quiz, if you have correctly answered all the questions, you will be able to download a certificate of achievement for each course section.

Our partners

Delivery partners:
In association with: