NHS 111 online

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NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111

NHS 111 is available 24 hours a day, 7 days a week.


How do you use 111 online?


You can use NHS 111 online in five easy steps:

  1. Enter your postcode (or allow your location to be shared)
  2. Fill in some details about yourself.
  3. Fill in your main symptoms and search.
  4. Select the symptom closest to yourself.
  5. Answer a few more questions. You’re done!


The video below shows an example of how to use the NHS 111 online service.