How to use eConsult – Desktop

Step 1

Click any one of the three choices:
• I want help for my condition
• I want general advice
• I want administrative help (such as a sick-note or referral letter)

Step 2

Choose I want help for a condition
Choosing this option, you will be presented with a list of Common Conditions, A-Z of conditions and Areas of the Body.

Step 3

Once a condition has been selected
You are given three options:
• I want to help myself
• I want pharmacy advice
• I want treatment advice from a GP

Step 4

I want treatment and advice from a GP
If you have chosen the option to seek advice from a GP, you will be presented with an online form to fill in your information and confirm you are a patient at that surgery.

Step 5

Completing the form
Following completion of the online consultation, you will be asked to provide contact details such as a phone number and email address.

Step 6

Next steps
Following submitting your contact details, you will be notified that the GP will be in touch by the end of the next working day.

Demo Site

If you would like to try the site there is a demo site set up for both patients to use as well as GP’s to understand the other side of Econsult. This is the link: https://demo.webgp.com/