Introduction to NHS e-Referral service


NHS e-refferal service login

The e-RS ‘Manage Your Referral’ website allows patients to book, check, change and cancel their outpatient appointments online without help from the

Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or clinic if there is a choice.

Before you select your clinic and appointment slot, consider all the options such as:

• How long do I have to wait for my first appointment?
• How quickly can I start my treatment?
• How far away is the hospital or clinic?

In most cases you have the legal right to choose the hospital or service you’d like to go to. This will include many private hospitals, as long as they provide services to the NHS.

Book your appointment
If you have been referred to a hospital or clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

You will need:
• The booking reference number stated on the booking letter
• The password you received from your referrer (e.g. GP practice)
• Your year of birth

You can also use this link to

• Check your appointment details
• Change your appointment
• Cancel your appointment
• Cancel your referral

How to choose your hospital or clinic
In some cases you will have more than one clinic or hospital to choose from. The list of options will be the same whether you decide to book online or over the phone.

When you click the link above, the screen you see should look like this: